Standardized intake
Google Sites and Forms retained the familiar customer experience while course choices became easier to maintain.
Case studies
Training operations case study
First-aid registration and invoicing automation
A training provider kept its existing Google-based process while Aluui connected routine intake, tracking, communication, and QuickBooks handoffs.
Existing stack retained
Google tools + QuickBooks Online
Client-reported result
5+ routine emails reduced to about 2
Delivery approach
Phased around live operations
The operating problem
Every registration started another chain of admin.
Course registrations arrived through Google Forms, but fulfillment required repeated decisions, copying, messages, and billing work across separate tools. The project focused on those handoffs without forcing a platform migration.
- 01
Review each form submission and determine the correct course path.
- 02
Copy registration details into separate tracking sheets.
- 03
Send routine confirmation and follow-up messages manually.
- 04
Find or create the customer and prepare an invoice in QuickBooks.
- 05
Reconcile registration, invoice, and payment status across tools.
What Aluui implemented
An automation layer around the process already in use
Registration routing
Apps Script normalized each submission and routed records into the required registration and status views.
QuickBooks handoff
The workflow looked up or created a customer, prepared the invoice path, and returned billing status to operations.
Controlled follow-up
Reminder logic was implemented for unpaid invoices, with activation and timing left under client control.
Implemented path
From submission to billing status
Step 1
Google Form
Step 2
Apps Script validation
Step 3
Registration and status sheets
Step 4
QuickBooks customer and invoice
Step 5
Status and reminder path
Outcome
The client reported routine registration communication falling from more than five emails to approximately two.
The implemented workflow also reduced repeated copying, returned clearer billing status to the operations view, and created a controlled reminder path for unpaid invoices.
See the control points, not just the outcome.
The interactive prototype shows routine automation, staff approvals, and exception handling with sample data.